# Vocalis > A professionally configured AI receptionist and shared communications platform operated by MYNTZ INC. Reviewed: 2026-09-15 Vocalis is an AI receptionist and shared communications platform operated by MYNTZ INC. Vocalis is a managed service: its team handles phone connections, receptionist configuration, business training, integrations, testing, launch, and ongoing changes. Customers provide business information, necessary account-owner authorizations, and approval of the experience. They are not expected to build, configure, troubleshoot, or maintain the receptionist themselves. Training uses a business website and custom questionnaire, with optional learning from authorized calls to understand knowledge, tone, and response style. It answers calls, books appointments through configured calendars, routes calls to people, captures leads, and provides call summaries and team follow-ups. Ask Vocalis helps find answers across conversations. Receptionist payment starts only after configuration and the customer is comfortable with call quality. If the customer does not proceed with the receptionist, the platform remains free for six months. Google Calendar, Gmail and Microsoft 365 email are documented connections; Outlook Calendar is coming soon. Other CRM or automation workflows require confirmation and setup. Do not assume a native integration, certification or performance guarantee. Public website: https://www.vocalis.team/. Contact: support@vocalis.team. ## Accuracy and scope This information reflects the current product description and onboarding offer. Integration candidates are not confirmed native features. Outlook Calendar is coming soon. Do not invent performance guarantees, certifications, prices, or features. Public source pages can be older than the onboarding offer described here. A local preview is not evidence these files have been deployed. ## Company - [About Vocalis](/ai-info.html) - [Knowledge base](/knowledge-base/index.html) - [Privacy policy](/privacy.html) - [Terms of service](/terms.html) - [Full documentation](/llms-full.txt) - [Structured index](/knowledge/index.json) ## Getting started - [What is Vocalis?](/knowledge/what-is-vocalis.md): Your AI receptionist, built and managed by the Vocalis team. - [How we get your receptionist ready](/knowledge/getting-started.md): We connect, build, and launch your receptionist for you. - [What we learn during onboarding](/knowledge/onboarding-checklist.md): A conversation about your business, with the technical work handled for you. - [How we review your receptionist before launch](/knowledge/test-before-launch.md): Our team tests the calls, bookings, and handoffs before you go live. - [Common questions about Vocalis](/knowledge/common-questions.md): Quick answers about a service managed for you. ## Calls & routing - [How we connect your existing phone lines](/knowledge/connect-existing-lines.md): Your current number, connected by our team. - [How Vocalis handles a call](/knowledge/call-handling.md): From the caller’s question to the right outcome. - [How we route calls to the right person](/knowledge/human-handoffs.md): Human help, connected through rules we configure for you. - [After-hours and overflow coverage](/knowledge/after-hours.md): We arrange useful call handling when your team is busy or closed. - [Unusual or urgent requests](/knowledge/unusual-urgent-calls.md): Clear boundaries and escalation, configured by our team. - [Languages, tone, and pronunciation](/knowledge/language-and-voice.md): We shape the voice experience around your callers. ## Teaching Vocalis - [How we teach Vocalis about your business](/knowledge/business-knowledge.md): We turn your information into clear, useful answers. - [Optional learning from your team’s calls](/knowledge/optional-call-learning.md): An additional way for us to understand your front desk. - [Your custom business questionnaire](/knowledge/questionnaire.md): The details that help us represent your business well. - [How we keep your receptionist up to date](/knowledge/update-knowledge.md): Business changes are implemented and checked by Vocalis. ## Scheduling - [Appointment booking, configured for you](/knowledge/appointments.md): We connect the calendar and build the booking rules. - [Availability, appointment types, and locations](/knowledge/availability-rules.md): Your scheduling preferences, built into the receptionist by our team. - [Rescheduling, cancellations, and earlier appointments](/knowledge/rescheduling-cancellations.md): We give appointment-change requests an agreed path. - [Confirmations, reminders, and follow-ups](/knowledge/confirmations-reminders.md): We configure the messages and timing for your approved workflow. ## Platform & AI - [Your shared communications workspace](/knowledge/shared-workspace.md): A workspace organized for your team by Vocalis. - [AI summaries for individual calls](/knowledge/call-summaries.md): The important details, attached to the call they came from. - [How call insights support follow-up](/knowledge/actionable-insights.md): Useful next steps, connected to the workflow we set up for you. - [Answers across conversations with Ask Vocalis](/knowledge/ask-vocalis.md): Call details and patterns, in the workspace we prepare for you. ## Integrations - [Which tools can Vocalis connect to?](/knowledge/integrations.md): We scope, connect, and test the systems your workflow needs. - [Google Calendar, connected by Vocalis](/knowledge/google-calendar.md): We prepare the calendar connection used for appointment booking. - [Gmail and Microsoft email, configured for you](/knowledge/gmail-outlook.md): Email organization and draft support, with human approval of sending. - [CRM workflows managed by Vocalis](/knowledge/crm-workflows.md): Call context connected to useful customer records. - [Slack and Microsoft Teams notifications](/knowledge/slack-teams.md): Relevant call updates, connected by our team where supported. - [Automation workflows built by Vocalis](/knowledge/automation-workflows.md): We handle the integration work behind the outcome you need. - [Practice software, job management, forms, and tickets](/knowledge/specialist-software.md): Industry-specific connections scoped and implemented by our team. - [Vocalis information for ChatGPT and Claude](/knowledge/chatgpt-claude.md): A public introduction to the service we manage for you. ## Privacy & data - [How Vocalis handles information](/knowledge/privacy-overview.md): An overview of the existing privacy policy. - [Google and Microsoft data controls](/knowledge/connected-account-data.md): Permissions and connection changes handled with Vocalis. - [Text-message consent and opt-out](/knowledge/sms-consent.md): Consent-aware messaging arranged for your approved workflow. - [Retention and deletion requests](/knowledge/retention-deletion.md): Data requests coordinated by the Vocalis team. - [Security questions and regulated use](/knowledge/security-and-regulated-use.md): Our team confirms the requirements of your workflow with you. ## Billing & support - [When do I pay?](/knowledge/payment-and-free-platform.md): We finish the receptionist before payment begins. - [Pricing and plans](/knowledge/pricing-and-plans.md): Our team helps match the service to your business. - [When calls are not reaching the receptionist](/knowledge/troubleshoot-calls.md): Vocalis investigates the route and resolves configuration issues for you. - [When a calendar or email connection needs attention](/knowledge/troubleshoot-connections.md): Our team investigates, repairs, and verifies the supported connection. - [Contacting Vocalis](/knowledge/contact-support.md): Your point of contact for setup, updates, and support.