Calls, messages, and customer details. All together.
Give your team the context to keep things moving.
Review the transcript and open the conversation when a follow-up needs more context.
Inside the platform
Vocalis or your team picks up. See who’s calling, who’s speaking, and what needs attention — all in one shared call log.
Let Vocalis run the conversation, listen in quietly, or take over mid-call. Transfer to a teammate or end the call whenever you need to.
A clear summary, the key points, and the follow-ups — ready in the platform the moment a call ends.
Discuss a call with your team right on the record, then @Vocalis for the caller’s history. Everyone gets the context to follow through.
Every caller becomes a record — contact details, call notes, and follow-ups, synced to the CRM you already use. No CRM yet? Vocalis keeps all of it for you and works as one.
Whoever picks up next just asks. Vocalis answers from the call log, so nobody has to read back through a week of transcripts first.
Recent calls example question: What did callers need help with this week?
Step 1 of 3: We connect your phone lines.
Request an AI summary of Vocalis and ask anything.
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