SMS Terms & Conditions

1. Program description

Vocalis sends text messages (SMS/MMS) on behalf of the healthcare and service businesses (such as clinics) that use our AI front-desk service, and to operate that service. Messages may include: appointment confirmations and reminders, callbacks and follow-ups, replies to questions you text in, and account or service notifications. This is a recurring, two-way conversational and notification program — you can reply to our messages.

2. How you opt in (consent)

You provide consent to receive text messages from us in one or more of these ways:

• By giving your mobile number during a phone call with a business or its Vocalis AI receptionist and agreeing to receive a text follow-up or confirmation;
• By submitting a form on a business’s website or intake page that includes a clear SMS consent disclosure and an unchecked opt-in checkbox; or
• By sending a text message to the business’s number first.

Consent to receive text messages is not a condition of any purchase. Your mobile opt-in information and consent are never shared with third parties or affiliates for marketing purposes — see our Privacy Policy.

3. Message frequency

Message frequency varies based on your interactions with the business (for example, the number of appointments, reminders, and replies).

4. Cost

Message and data rates may apply. Vocalis does not charge you for messages, but your mobile carrier’s standard rates apply. Check your plan for details.

5. How to opt out (STOP)

You can cancel at any time by replying STOP (you may also text STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. After you send STOP, we will send one confirmation and then stop sending messages. To opt back in, reply START.

6. Help (HELP)

For help, reply HELP to any message, or contact us at support@vocalis.team.

7. Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change.

8. Privacy

Your privacy matters to us. Information you provide in connection with this messaging program is handled according to our Privacy Policy. We do not sell, rent, or share your mobile number or messaging consent with third parties or affiliates for marketing or promotional purposes.

9. Changes

We may update these SMS Terms from time to time. Continued participation after changes take effect constitutes acceptance of the updated terms.

10. Email communications

In addition to text messages, Vocalis may send transactional email from notifications@vocalis.team (appointment confirmations and reminders, callback and follow-up notices, and account or service notifications) to people who provided their email to a business or who hold a Vocalis account. We do not send unsolicited bulk email or use purchased or rented lists. You can opt out of non-essential email at any time using the unsubscribe link in the email or by emailing support@vocalis.team. Email is handled per our Privacy Policy, and we do not sell or share your email address with third parties for marketing.

11. Contact

MYNTZ INC (dba Vocalis)
Email: support@vocalis.team